Last Updated: August 20, 2026

At Noor Élan, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, make a purchase, contact us, or otherwise interact with our business.

Information We Collect, When you visit or make a purchase from Noor Élan, we may collect information such as:

• Your name

• Email address

• Billing and shipping address

• Phone number

• Order and purchase information

• Payment-related information

• Information you provide through contact or wholesale enquiry forms

• Website usage and device information, such as browser type, IP address, and pages visited

Payment information may be processed securely by our third-party payment providers. Noor Élan may not directly store your complete payment card information.

How We Use Your Information

We may use your information to:

• Process and fulfill your orders

• Arrange shipping and provide order updates

• Respond to questions and customer service requests

• Process wholesale enquiries

• Communicate with you about our products, services, promotions, or events when permitted

• Improve our website, products, and customer experience

• Prevent fraud and protect the security of our website

• Meet applicable legal, tax, and regulatory requirements

Sharing Your Information

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We do not sell your personal information.

We may share necessary information with trusted service providers that help us operate our business, including payment processors, shipping providers, website hosting or e-commerce platforms, email and marketing services, analytics providers, and other business service providers.

We may also disclose information when required by law or when necessary to protect Noor Élan, our customers, or others.

Cookies and Website Technologies

Our website may use cookies and similar technologies to help the website function properly, understand

how visitors use our site, remember preferences, and support marketing or advertising activities.

Depending on your location and the features available on our website, you may be able to manage certain cookie preferences through your browser or our website's cookie settings.

Email Marketing

If you choose to receive marketing emails from Noor Élan, we may send you information about new products, special offers, events, and other brand updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe link provided in the email.

Data Security

We take reasonable measures designed to protect your personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and transaction records, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Privacy Choices

Depending on where you live, you may have certain rights regarding your personal information, which may include requesting access to, correction of, or deletion of certain information.

You may also opt out of marketing communications at any time.

To submit a privacy request, please get in touch with us using the information below.

Children's Privacy

Noor Élan's website and products are not directed toward children for the purpose of collecting personal information. We do not knowingly collect personal information from children in violation of applicable law.

Third-Party Services and Links

Our website may contain links to third-party websites or use services provided by other companies. Their privacy practices are governed by their own privacy policies, and Noor Élan is not responsible for the privacy practices of third-party websites or services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, legal requirements, or services.

When changes are made, the updated version will be posted on this page with a revised “Last Updated” date.

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Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact:

Noor Élan
Richmond, Virginia, USA
Email: info@noorelan.com

Luxury in Every Ritual.

SAFETY SECURITY

At Noor Élan, your safety, trust, and shopping experience are important to us. We are committed to providing thoughtfully crafted products and maintaining a secure environment when you shop with us.

Product Safety

Please follow all instructions and safety information provided with Noor Élan products.

Candles

• Never leave a burning candle unattended.

• Keep candles away from children, pets, drafts, and flammable materials.

• Place candles on a stable, heat-resistant surface.

• Trim the wick as recommended before each use.

• Discontinue use if the container becomes damaged

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Body & Massage Oils

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• For external use only.

• Perform a small patch test before first use.

• Avoid contact with eyes and other sensitive areas.

• Discontinue use if irritation occurs.

• Keep out of reach of children.

• Review product ingredients before use if you have known allergies or sensitivities.

Secure Shopping

We take reasonable measures designed to protect the personal information you provide when shopping on our website. Payments are processed through secure third-party payment providers, and we do not intentionally collect or store complete credit or debit card information unless necessary for the services provided through our payment platform.

Protecting Your Information

We use appropriate administrative and technical safeguards designed to help protect customer information from unauthorized access, misuse, or disclosure.

However, no online transaction or electronic system can be guaranteed to be completely secure.

Shopping Safely

For your protection, always make sure you are shopping through the official Noor Élan website and avoid providing payment or personal information through suspicious links or unsolicited messages claiming to represent our brand.

If you receive a suspicious communication claiming to be from Noor Élan, please contact us directly before providing any information.

Questions or Concerns

If you have questions regarding product safety, an order, or the security of your information, please contact our customer care team.

Noor Élan
Richmond, Virginia, USA
Email: [Insert Customer Service Email]

Luxury in Every Ritual.